The Charles Hotel In Harvard Square, Cambridge MA (United States) - Deals & Reviews

Polite hotel's staff. Harvard Square district is worth seeing...

Everything was good, such as staff and the food. Management went over and above with attentive service. There was plenty of fresh meals.

The location is absolutely perfect. Harvard Square has an amazing famer's market right outside the hotel. The subway stop is across the street and the hotel features some of the top restaurants in Boston.

Consistently fine. Great accommodations in excellent location. Henrietta's Table has very good food and service. Breakfasts are wonderful. Regatta Bar had legendary pianist Kenny Barron with his trio. Nice indoor pool. New spa. Favorite hotel in Cambridge.

Proximity to Harvard Univ. museums, the subway to Boston, Cambridge historic tours, walking in historic Cambridge, and along the Charles River. Shopping and dining-there are many good restaurants in Cambridge. Views from the hotel, its restaurants with their summer dining patios, attractive cocktail lounges, very helpful and accomodating concierges and all other staff, immediate attention to problems with equipment and plumbing in the room, prompt delivery of breakfast. All in all-excellent.

Down quilts in summer, when there should have been light summer bankets at most. Plumbing in toilets in need of supervision.

Staff is relatively slow in understanding the needs of a business traveller

(1) No view (2) No ice (3) No coffee (4) No soft drinks (5) Small room (6) Room service trays left in hall for two days (7) Poorly designed bathroom (8) Two sets of towels provided for three guests

Our daughter was attending a hockey camp at Harvard so the location was perfect. We stayed without a car so it was important to have a variety of amenities close by which there were. We were accommodated a late check out and the concierge was very helpful in storing and retrieving luggage.

There was no self serve coffee in room. The room was clean and comfortable but for the cost I was expecting a little more luxurious surroundings.

Wi-Fi was very poor. Had an "engineer" come to the room- twice, he also could not make it work. Asked the concierge to arrange for a taxi the night before my early-morning departure- to Logan airport. The taxi was there, but the driver said only a fixed-price rate was available (not the case if I had walked 10 ft away from the hotel). The fixed price was ridiculously high, and the driver attempt to make it even higher- saying tolls were not included - even though his Rate Sheet said they were. The hotel/concierge should screen the taxi companies they use better.

Exellent location, warm decor, great restaurants on site or walking distance,close to public transportation, friendly staff and very helpful consierge.

We got a good price through Booked.net, but sometimes the rate is a bit expensive. I visit Boston often and this hotel has been my favorite. Will try to stay there again!

The hotel is perfect, I loved every thing in it

From the minute I stepped in everybody was very friendly from the Bell Captain to the reception staff.whatever I needed they accommodated me. When I asked to extend my departure till 2:00pm as I had a late flight , they did not hesitate. I thank you so much for the booking. Mary Iskander Senior Advisor to the President The American University in Cairo

I was disappointed that there was no coffee kettle in the room

Breakfast was cold -was expecting better

I liked most the Henritta Restaurant. Breakfast was great and the staff were so friendly.

The size of the double room was so compact.

Excellent location. very near Harvard square in Cambridge MA

liked particularly the restaurant Sunday brunch